CSA FAQ

CSA stands for Community Supported Agriculture. In this model, members pay the farmer at the beginning of the season. This is a time when expenses are high (we order all of our seeds and growing supplies from December through March) but revenue is typically lower (there are not many veggies to sell from December through March). Investing in the farm during this lean time helps farmers cover the up-front cost of seeds and other growing supplies. The farmer then provides members with a selection of the harvest over the course of the growing season. In our case, we offer vegetables, herbs and flowers for 20 weeks.

Of the 50 different vegetables and herbs we grow over the course of an entire season, we select 10-15 for you to take home each week. The quantity and variety of produce is typically less at the very beginning of the growing season, but really picks up from August through October.

For example:

A mid-June share might include microgreens, bok choy, salad mix, radishes, carrots, chard, head lettuce, garlic scapes and U-Pick perennial herbs.

A mid-September share might include garlic, onions, choice of Acorn or Delicata squash, leeks, choice of green (arugula or lettuce), kale, salad mix, bell peppers, watermelon, broccoli, and U-Pick cherry tomatoes, hot peppers, and flowers.

Visit our harvest calendar for more information.

It depends on how many vegetables you eat. Some four-person families come every other week, while some two-person families come weekly. Both tell us that they are using their vegetables. We recommend the weekly share for plant-based/vegetarians and those who eat lots of veggies. If you’re just trying to incorporate more vegetables into your diet, the every other week share may be the best fit. If this is your first-ever CSA, we recommend starting off with an every other week share.

Our Every Other Week share option is what we consider to be a half share. Because our vegetables are kept fresh through our harvest and storage practices, the vegetables in your share will last two weeks or more when stored properly.

Check out our vegetable storage guide for more information on storing vegetables. 

Members have different needs and preferences, so we give you some flexibility in the varieties and quantities of vegetables that you select each week. For example, you may get to choose your favorite herb from the four types that are available that week.

Since the choice items are always of equal value, you are always getting the full value of your share no matter which choice items you take. We encourage you to try new vegetables, and we always have a wide variety available.

Yes! Each week, you can harvest some vegetables yourself. The u-pick is exclusive to members and includes green beans, cherry tomatoes, tomatillos, hot peppers, and flowers, depending on the time of year.

We clearly mark the fields and provide you with harvest tools. We do our best to provide resources that help members learn to quickly find and harvest ripe produce from the u-pick fields.

While we appreciate payment in full, we also offer the option to pay for your share in monthly installments. We’ll charge your debit or credit card once a month beginning when you sign up, through the end of the CSA season (October). The payment amount depends on in what month you join the CSA and which share you purchase.

Yes to both. All shares need to be purchased through our website and you can choose to pay with a card or by check at check-out. Checks should be payable to Gwenyn Hill Farm, and mailed to N130W294 Bryn Drive, Waukesha, WI 53188.

Yes; the Partner Shares Program offers financial assistance for eligible customers who would like to purchase a CSA share. For those who qualify, there is assistance to cover between 25 and 75 percent of the cost of a share, up to $350. Partner Shares can also assist with using SNAP benefits to pay for the remainder of the share.

To use the Partner Shares Program, purchase a share on our website using the “Pay in Full” option and then select “Pay by Check.” Next, contact the Partner Shares Program and tell them you would like a share with Gwenyn Hill Farm. They will walk you through the rest of the process.

Yes! All of the vegetables, fruit, and grains we grow at Gwenyn Hill Farm are certified organic by MOSA (Midwest Organic Services Association). We also go above and beyond National Organic Program standards and are certified by the Real Organic Project, which focuses on soil health and fair labor standards in addition to the basic organic certification requirements.

If you have an every other week share, you can reschedule your share using the Reschedule a Share form. A link to this form is included in your member handbook and your weekly CSA email newsletter. Schedule changes should be made at least one week in advance. This allows us to prepare our harvest list for the correct number of members. We harvest your produce fresh, twice a week. Of course, if you would like to send a friend or neighbor to pick up your share you have those options as well.

If you have an every week share, you have four options.

    1. You can reschedule your share by the Sunday of the week you want to make the change. You can move Tuesday to Thursday, or vice versa.
    2. You can send a friend or neighbor to pick up your share that week (make sure to tell them to cross your name off the pickup list and bring bags to pack their veggies in).
    3. You can let us know at least seven days in advance that you won’t be able to pick up your share, and we’ll refund you $40 for that week’s share. You can do this up to four times over the course of the season.

We prefer that you reschedule your share if you foresee any issues with picking it up. However, we realize that life happens. If you were supposed to pick up on a Tuesday, we will email you and move you to the Thursday pickup. If you are unable to come to the Thursday pickup, you will need to reschedule your pickup for another date.

The concept of a CSA means that members share in the bounty of the harvest. This also means you’ll be affected by potential crop failures. Our farm is purposefully diversified so that when one crop fails, the others will thrive. Our experienced farmers build resilience and prepare well for common pests, but sometimes nature reminds us who’s really in control. Much like in any backyard garden, every year is different. We take every precaution to mitigate risk.

Yes, of course! Your weekly CSA newsletter contains our favorite recipes so you can refer back to them anytime. Our member Facebook group also has quite an archive of recipes, submitted both by the farm and also by our members.

We also have a recipe collection and two CSA-centric cookbooks for sale at our Farmstand.

Email is our primary mode of communication with CSA members. Each week, we will send you an email containing the weekly newsletter and links to that week’s recipes. You can email us at: farmer@gwenynhill.com

If you provide us with a phone number and permission to text you, we will text you a reminder on the morning of your pickup day.

Have no fear! We’re so sure that you’ll love the quality and flavor of these vegetables that we are offering a money-back guarantee, prorated for the number of weeks that you are a member. All we ask is that you give it a chance for at least eight weeks.

Have Additional Questions?

We’re happy to help you via our contact form.

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