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CSA FAQ

CSA stands for Community Supported Agriculture. In this model, members pay the farmer at the beginning of the season, helping them cover the up-front cost of seeds and other growing supplies. The farmer then provides members with a selection of the harvest over the course of the growing season. In our case, we offer vegetables, annual fruits, herbs and flowers for 20 weeks.

Of the 50 different vegetables and fruits we grow over the course of an entire season, we select 10-15 for you to take home each week. Visit our harvest calendar for more information.

It depends on how many vegetables you eat. Some four-person families come every other week, while some two-person families come weekly. Both tell us that they are using their vegetables. We recommend the weekly share for plant-based/vegetarians and those who eat lots of veggies. If you’re just trying to incorporate more vegetables into your diet, the every other week share may be the best fit. Is this your first CSA? Start off with every other week.

Our members prefer to choose which vegetables they take home (versus receiving a pre-packed box).We offer a farmers market-style pickup. Since we harvest vegetables the day of or the day before pickup, they’re extremely fresh, and last 2 weeks or more when stored properly. Our “half share” is actually an every other week share, instead of a smaller version of a weekly share.

Yes, but there is a limit. Members have different needs and preferences, so we give you some flexibility in the varieties and quantities of vegetables that you select each week. For example, you may get to choose your favorite herb from the 4 types that are available that week. Since the value of the share is always worth more than what you paid, you can be sure you’re getting a good value. We encourage you to try new vegetables, and we always have a wide variety available.

Yes! Each week, you can harvest some vegetables yourself. The u-pick is exclusive to members, and includes peas, beans, cherry tomatoes, tomatillos, peppers, pumpkins, and gourds. We clearly mark the field, provide you with harvest tools and have staff available to help you find what you need. There is also a bountiful cutting garden beginning in June.

Only if you want to. We also allow payment in monthly installments. We’ll charge your debit or credit card once a month through October. The payment amount depends on in what month you join the CSA and which share you purchase.

Yes to both. Our website accepts credit cards, and you can write a check as well. Please make it payable to Gwenyn Hill Farm, and mail it to N130W294 Bryn Drive, Waukesha, WI 53188.

Yes; contact the Partner Shares Program. For those who qualify there is assistance between 25 and 75 percent of the cost of a share, up to $350. They can also assist with using SNAP benefits to pay for the remainder of the share.

To use the Partner Shares Program, purchase a share on our website using the “Pay in Installments” option and then select “Pay by Check.” Next, contact the Partner Shares Program and tell them you would like a share with Gwenyn Hill Farm. They will walk you through the rest of the process.

Yes! We receive our certification from MOSA (Midwest Organic Services Association).

If you have an every other week share, please reschedule your share using this form. Schedule changes should be made a week in advance. This allows us to prepare our harvest list for the correct number of members. We harvest your produce fresh, twice a week. Of course, if you would like to send a friend or neighbor to pick up your share, or donate your share to the Waukesha Food Pantry, you have those options as well.

If you have an every week share, you have four options.

    1. You can reschedule your share by the Sunday of the week you want to make the change. You can move Tuesday to Thursday, or vice versa.
    2. You can send a friend or neighbor to pick up your share that week (make sure to tell them to cross your name off the pickup list and bring bags to pack their veggies in).
    3. You can ask that your share be donated to the Waukesha Food Pantry on your behalf.
    4. You can let us know at least seven days in advance that you won’t be able to pick up your share, and we’ll refund you $40 for that week’s share. You can do this up to four times over the course of the season.

We’d prefer that you reschedule your share if you foresee any issues with picking it up. However, we realize that life happens. If you were supposed to pick up on a Tuesday, we will email you and move you to the Thursday pickup. If you are unable to come to the Thursday pickup, you will need to reschedule your pickup for another date.

The concept of a CSA means that members share in the bounty of the harvest. This also means you’ll be affected by potential crop failures. Our farm is purposefully diversified so that when one crop fails, the others will thrive. Our experienced farmers build resilience and prepare well for common pests, but sometimes nature reminds us who’s really in control. Much like in any backyard garden, every year is different. We take every precaution to mitigate risk.

Yes, of course! We offer cooking demos and tastings at the pickup each week (currently postponed during the COVID-19 pandemic). The weekly newsletter contains our favorite recipes, all of which will be archived on the private Facebook page for CSA members. We also have a recipe collection and two CSA cookbooks for sale.

Email. Each week, we will send you an email containing the weekly newsletter and links to that week’s recipes. You can email us at: farmer@gwenynhill.com

Text message. If you provide us with a phone number and permission to text you, we will text you a reminder the day of your pickup.

Facebook and Instagram. We post regularly, and maintain a private Facebook group for CSA members where you can find our recipe archive, the share items for the upcoming week and a community of like-minded individuals learning to cook seasonally.

Have no fear! We’re so sure that you’ll love the quality and flavor of these vegetables that we are offering a money-back guarantee, prorated for the number of weeks that you are a member. All we ask is that you give it a chance for at least eight weeks.

Have Additional Questions?

We’re happy to help you via our contact form.

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